Overview
At ZYTHERANOX, we strive to provide the highest quality products and services. However, if you are not completely satisfied with your purchase, we are here to help.
Refunds
To be eligible for a refund, you must return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and must include all original packaging.
Return Process
To initiate a return, please contact our customer service team at [email protected] with your order details. Please do not send your purchase back to the manufacturer.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Processing the Refund
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected].
Contact Us
If you have any questions about our refund policy, please contact our customer service team at [email protected].